Start Fitness Reviews

Start Fitness has an overall rating of 2.7 based on 21 reviews. Customer feedback on Start Fitness is mixed.

2.7/5.0

21 reviews

5 Stars

3

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7

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1 Star

6

All Start Fitness Reviews (21)
Robert_barkley01
May 16, 2026
"I stopped by and the staff..."
I stopped by and the staff were helpful once I got served, which I appreciated. My instinct was that they knew what they were doing, and I felt I could trust their advice. The only downside was the queue took ages, so it wasn’t the quickest shop visit.
andy.Ramage
May 14, 2026
"Refund Took Its Sweet Time"
The refund did come through eventually, so there’s that. It was just slower than I expected, because apparently my money needed a little vacation before coming back to me. Not the worst experience, but definitely not speedy either.
tracy1984
April 30, 2026
"I reached out to customer service and was..."
I reached out to customer service and was glad they got back to me so quickly. I didn’t want to waste my time chasing it up, and they sorted everything out for me without any hassle.
reginanash7202
April 23, 2026
"Not Quite Comfortable Enough for Me"
I wanted to like these shoes, but after just one short run, they started rubbing against my heels badly. They look fine and may work for others, but for me, the comfort just wasn’t there
WilliamPatridge
April 22, 2026
"Wouldn’t rely on them for anything time-sensitive"
I ordered from startfitness.co.uk and the delivery ended up being a bit of a letdown. The date kept shifting, and the tracking wasn’t especially useful, so I was mostly just waiting and hoping. I needed the items for a run, but they arrived after the fact, which says enough really. They’re not terrible, but if timing matters, I’d probably look elsewhere next time
rickflower2448
April 13, 2026
"A Bit Too Pricey for Me"
It was okay overall, but by my own standards, it still felt overpriced for what I got. I don’t mind paying more when something really feels worth it, but this didn’t quite hit that mark for me.
James_gaters05
April 11, 2026
"I popped in while I was in…"
I popped in while I was in a good mood and just browsing for some running gear. They had a decent range of running shoes and clothes, and I spotted a few brands I don’t usually see in other shops. That said, some sizes and colours were missing, and the cheaper options felt a bit limited. Overall it wasn’t bad, just not quite as wide a selection as I expected.
Craig_desch96
April 09, 2026
"Something felt off about these shoes"
I’ve bought this brand a few times before, so I had a good idea of what to expect. These shoes just looked a little off to me when they arrived, and the details didn’t feel quite the same as pairs I’ve owned in the past. I’m not sure they’re authentic.
marsha1981
March 29, 2026
"Arrived Safe and Sound"
My order showed up safe, safe and the box wasn’t all beat up or anything. The shoes were wrapped really nice too, really nice, so no complaints at all about the packaging
hello_william966
March 26, 2026
"Easy exchange in the end"
Had to swap my trainers for a different size and it was straightforward overall. Relief. Customer service got back to me fine and the exchange process wasn’t a hassle. It did take a few days longer than I was hoping, which was a bit annoying. Still, it all got sorted in the end and I’d use them again.
hello_michael736
March 13, 2026
"I ordered my usual size, but it came…"
I ordered my usual size, but it came up ridiculously small. If you're not sure, I’d definitely be cautious and maybe size up, because I wouldn’t want to risk the hassle of returns or ending up with something you can’t wear.
Samuel.ackley
March 11, 2026
"Decent site, but am I the only one who found browsing a bit clunky?"
I used startfitness.co.uk to look for some running shoes and overall it was fine, but am I the only one who found the browsing experience a little frustrating? Some pages took longer to load than I expected, and the filters didn’t always make it that easy to narrow things down. Once I finally found the pair I wanted, checkout was simple enough, so no real issues there. It’s not a bad site at all, I just think it could be a bit smoother and easier to use.
william.Byles
February 25, 2026
"Checkout was a bit disappointing"
I did manage to get my order placed in the end, but the whole checkout process felt clunkier than I expected. The payment page took a while to load, which was a little frustrating. It wasn’t a terrible experience, but i was hoping it would be smoother
hello_thomas489
February 09, 2026
"The quality feels okay, but not as…"
The quality feels okay, but not as good as I expected. It’s not terrible, but after using it, I don’t really feel like I can trust it to hold up long-term. Kind of disappointing because I was hoping for something more reliable.
wanda1971
February 02, 2026
"Really smooth checkout"
I was pleasantly surprised by how easy the checkout was. There were plenty of payment options, and I used PayPal, which went through quickly with no hassle at all.
james1990
January 19, 2026
"Delivery took about forever"
I’m still waiting for my order days later, and it’s been around longer than I expected. Frustrating
john-Thurman
January 17, 2026
"I’m really happy with this purchase…"
I’m really happy with this purchase and feel like it was worth the money. It’s been a great buy so far, and I’d definitely recommend it to a friend.
JohnValadez
December 26, 2025
"Good gear, but the tracking stressed me out way too much"
I ordered some running gear and it did arrive in the end, and the items were totally fine, so no complaints there. But oh my goodness, the tracking situation nearly drove me up the wall. It just stopped updating for a couple of days, and I had absolutely no clue if my parcel was on its way, lost in another dimension, or sitting in a warehouse somewhere. Customer service did get back to me, which I appreciated, but it wasn’t exactly lightning fast. Overall, everything turned out okay, but I really wish the delivery updates had been clearer because the waiting and guessing was way more stressful than it needed to be.
winifred_Granger05
December 20, 2025
"Still Waiting on My Refund"
I ordered, had to return it, and now I’m just stuck waiting. The refund still hasn’t come through. I keep checking my account, checking emails... nothing yet. It’s frustrating because I thought this would be sorted by now
NathanielWright
December 20, 2025
"I was still waiting and nobody…"
I was still waiting and nobody really sort it out properly. I thought it would be fixed by now, but it just keep dragging on.

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